Visited Cairns for the first time with no plans and due to COVID 19, I was unsure about what tours were operating. Sam went above and beyond to plan an unforgettable holiday. Sam was so genuine and very knowledgable about every activity and tour I was booked in for. Beyond this, Sam was quick to respond when I needed information about anything, she offered exceptional knowledge about food and bars to attend. Sam acted more like a friend than a commercial travel agent. I would highly recommend Sam, she will keep you safe, put you on the best tours suited to what you enjoy and will ensure you are stress free.